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How can I initiate or change my EFT account after retirement?
FAQ: If you are a retiree who is receiving monthly benefit payments, you can initiate EFT or change your EFT account information by accessing the secure section of our website;
Can different types of monthly benefit payments be deposited in different accounts?
FAQ: You can request this in the secure section of our website, or you can file a separate EFT Authorization Form (code BK58) or EFT Election at Retirement Form (code BK66), as applicable, for each account.
Can I change the account or financial institution to which my EFT is sent?
FAQ: Yes. You can change accounts by accessing the secure section of our website;
What should I do if my account information or personal information changes?
FAQ: If your account number changes (within your financial institution), or if you are changing financial institutions, you can update your account information by accessing the secure section of our website;
How can I obtain information about the current status of my loan?
How can I obtain information about the current status of my loan?
What should I do if I disagree with any of the information in my ABS or QAS?
FAQS: If you disagree with the information in your ABS, you may access the ABS Inquiry feature in the secure section of our website.
What should I do if I need another copy of my account statement?
FAQs: You can view your recent Annual Benefits Statements and Quarterly Account Statements in the secure section of our website.
My beneficiary's name is misspelled in my ABS. Can I change it?
FAQs: Yes. You may do so by accessing the Beneficiaries feature in the secure section of our website or writing to TRS to request a correction.
QPP Loan Repayment Request Form (code LO11q)
form