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Contact Us

TRS offices are open 8:30 a.m. to 5:00 p.m., Monday through Friday, except on official New York City holidays. 

Teachers' Retirement System of the City of New York
55 Water Street
New York, NY 10041

TRS' Walk-In Center is easily accessible through the entrance at the southeast corner of the building, facing the Vietnam Veterans Memorial Plaza. You will need a valid government-issued photo ID that includes a signature to enter the building.

The following IDs are accepted:

  • Driver's License
  • Passport (domestic or foreign)
  • City, State, or County Photo ID
  • US Military/Armed Forces ID
  • Department of Education (DOE) or City University of New York (CUNY) Work ID with photo

The following IDs are not accepted:

  • Bank or Credit Cards with photo
  • Club IDs with photo
  • Gym or library cards
  • Transit ID cards


1 to South Ferry

2 3 to Wall Street

4 5 to Bowling Green

J Z to Broad Street

R W to Whitehall Street


M15 M20 M55

Water Taxi/Ferry services are also nearby.

55 Water Map