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Contact Us

If you need assistance from TRS, we're ready to help! Here’s how you can currently reach us:

TRS offices are open 9:00 a.m. to 5:00 p.m., Monday through Friday, except on official New York City holidays. (Note: TRS offices will close at 1:00 p.m. on Fridays from July 1 through September 9, 2022.)

Visiting TRS
Our second-floor Member Services Center is easily accessible through the entrance at the southeast corner of the building, facing the Vietnam Veterans Memorial Plaza. Appointments are strongly recommended if you wish to speak with a Member Services Representative. Visitors without appointments may need to wait for service.


1 to South Ferry

2 3 to Wall Street

4 5 to Bowling Green

J Z to Broad Street

R W to Whitehall Street


M15 M20 M55

Water Taxi/Ferry services are also nearby.

 55 Water Street, New York, NY 1004155 Water Map