If your account is closed, or your financial institution closes, TRS will be unable to complete the processing of your EFT. TRS would notify you by letter if this occurs.

If you are due a lump-sum payment, TRS will reissue your payment(s) to another EFT account we have on file for you.

If you do not have an active EFT account, TRS will attempt to contact you. If TRS contacts you within 10 business days of the EFT return, we will then reissue your payment(s) via paper check to the address we have on file for you. If TRS is unable to contact you within 10 business days, TRS will communicate by mail and await your reply. Once TRS receives your reply TRS will replace your missing payments.

If you are receiving continuing payments, TRS will reissue your payment(s) via paper check to the address we have on file for you. You can establish a new EFT account by filing an “EFT Authorization Form” (code BK58) as soon as possible. It generally takes 15 to 45 days from the date that TRS receives your form and documentation for your EFT account to be established. You can also request to have any of your missing payments reissued by EFT by completing a check reissue form.