D2) How do I apply for a loan payment deferral under the CARES Act?
To request this loan payment deferral on an existing loan, you will need to log in to the secure section of our website using your username and password; then go to the E-Forms page, where you will find the QPP Loan Payment Deferral Request and TDA Loan Payment Deferral Request listed. These forms must be completed and submitted online; there is no "paper" version of the form available.
As part of the application, you must choose the specific loan(s) for which you want to defer payments. You'll make this selection by indicating the loan number for each loan. Loan numbers can be found on your paystub, on your quarterly statements, or on your Loans page in the secure section of our website. Note: Requests for deferral of payments on an existing loan must be submitted by December 13, 2020.