What should I do if my death benefit payment is late, lost, or stolen?
If you are requesting a reissue of a check representing a lump-sum death benefit from TRS, you can enter your last name and password to log in to the Claimant Portal on TRS' website and request a reissued check. You can make this online request no later than April of the calendar year following the disbursement of your benefit payment. (If you never logged on and your claim code has expired, you may be able to request a new claim code by calling TRS.)
If you do not have access to the secure section of our website, you will need to file an Affidavit for Check Reissue Request (code BK2).
If you are unsure if you have outstanding funds due you, you may access the Unclaimed Funds feature in the Resources section. This lists checks issued by TRS that have not yet been cashed after at least 90 days.
If your missing check was cashed, TRS will mail a copy of the cancelled check to you. If you still suspect that a check was stolen, you can file an Affidavit for Forged Check (code BK1).