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Will an ABS or QAS be available if I am on a leave of absence? FAQ
3/19/2025 10:19:22 AMYes, provided that your leave of absence has lasted for less than seven school years. If you have been on a leave of absence for more than seven school years, please call or visit our Member Services Center to request account information.
What should I do if I need another copy of my account statement? FAQ
3/19/2025 10:19:21 AMYou can view your recent Annual Benefits Statements and Quarterly Account Statements in the secure section of our website. These statements are in PDF format for convenient printing.
How can beneficiaries initiate Electronic Fund Transfer (EFT)? FAQ
3/19/2025 10:20:18 AMBeneficiaries receiving a one-time lump-sum payment and/or continuing monthly benefits can initiate EFT in the online Death Benefit Claim feature
For more information, please see the Electronic Fund Transfer brochure.
How long will it take for my death benefit payment to be reissued? FAQ
3/19/2025 10:20:18 AMIn general, TRS will issue a duplicate lump-sum death benefit check within 15 business days after receiving the completed form.
Is interest included in death benefit payments? FAQ
3/19/2025 10:20:18 AMWhat is EFT? FAQ
3/19/2025 10:18:43 AMCan different types of monthly benefit payments be deposited in different accounts? FAQ
3/19/2025 10:19:52 AMYes. For example, you can receive your retirement allowance payments in one account and your TDA annuity payments in a different account. You can make this election in the secure section of our website; log in and go to Payments.
When I am establishing an EFT account, should I indicate "savings" or "checking" if my EFT will be made to a money market account? FAQ
3/19/2025 10:19:53 AMMembers should contact their bank to determine if the money market account is considered a checking or savings account. Note: Only certain money market accounts can be valid for direct deposit.
What is EFT? FAQ
3/19/2025 10:19:54 AMWhat may cause my EFT to stop? FAQ
3/19/2025 10:19:54 AMIf your account is closed, or your financial institution closes, TRS will be unable to complete the processing of your EFT payment. We will contact you if this occurs. If you already have another active EFT account, we will reissue your payments to this account.
In some cases, additional information will be required and TRS will await your response before reissuing your payment(s).