Forgot Username (User ID)

After entering the requested information, click "Submit." If the information you enter matches the information that TRS has on file, you will receive an email with your username (user ID).

If what you entered does not match what we have in our records, you may receive an error message. Please check your information and try again.

Member

TRS Number: Enter your TRS Membership or Retirement Number.

  • In-service members: Your TRS Membership Number is shown in the "pension number" box on your pay stub or on statements and correspondence from TRS. Your Membership Number may include an alphanumeric code (e.g., 00T). Enter the entire number including the alphanumeric code.
  • Retired members: Your TRS Retirement Number is shown in the "pension no." box on your retirement allowance check stub or your EFT quarterly statement. In correspondence from TRS, your Retirement Number may include a letter (e.g., T or U). Enter the entire number including the T or U.
  • Retired members receiving advance payments: Please enter your Membership Number from when you were in-service. Do not use the number on your advance payment stub or statement.
  • If you do not know your TRS Membership or Retirement Number, please contact Member Services at 1 (888) 8-NYC-TRS (869-2877).

Last 4 Digits of Social Security Number: Enter the last four digits of your Social Security number. The numbers you type in the text box will be masked for your security.

Claimant

Deceased's Membership/Retirement Number: Enter the deceased's Membership or Retirement Number. You can find this number on your Claim Code letter (code DB76) or Benefits Notification letter (codes DB6, DB74, or DB75).

Claim Code: Enter your 12-digit Claim Code indicated in the letter you received from TRS (code DB76). If you don't know your Claim Code, contact TRS at 1 (888) 8-NYC-TRS (1-888-869-2877).

As a reminder, your username (user ID) must be between 6 and 50 characters and include at least one letter. It can contain the dollar sign, dash, period, or underscore characters. It cannot contain any spaces; it should not contain a member's Social Security number.