Login Registration

Please read our Privacy Statement and then enter the requested information to register for access to the secure section of TRS' website.

Please note: If you have a username and password, but haven't logged in to the TRS website in three or more years or there is an issue with your login credentials, you may be asked to re-register and then enter a verification code in order to renew access to your online account.

Registration Information

Please select either "Member" or "Claimant" and enter the following personal information in order to register to use TRS' website.

If the information you enter matches the information that TRS has on file, you will be able to complete your registration.

You may receive an error message if what you entered does not match what we have in our records. Please check your information and try again.

Click "Cancel" if you do not wish to continue

Member
TRS Membership/Retirement Number:

  • Enter your TRS Membership Number or TRS Retirement Number.
  • In-service members: Your TRS Membership Number is printed in the "pension number" box on your pay stub or on statements and correspondence from TRS. Your Membership Number may include an alphanumeric code (e.g., 00T). Enter the entire number including the alphanumeric code.
  • Retired members: Your TRS Retirement Number is shown in the "pension no." box on your retirement allowance check stub or your EFT quarterly statement. In correspondence from TRS, you may see your Retirement Number preceded by T or U. Enter the entire number including the T or U.
  • Retired members receiving advance payments: Please enter your Membership Number from when you were in-service. Do not use the number on your advance payment stub or statement.
  • If you do not know your TRS Membership/Retirement Number, please contact Member Services at 1 (888) 8-NYC-TRS.

Social Security Number: Enter your Social Security number. The first five numbers you type in will be masked for your security. Then enter your date of birth and your last name.

Claimant
Please read our Guide to Death Benefits brochures and the FAQs available on our website before making any payment elections.

TRS Membership/Retirement Number of Deceased:

  • Enter the deceased's TRS Membership Number or TRS Retirement Number.
  • If the member was an in-service member: The TRS Membership Number is printed in the "pension number" box on their pay stub or on statements and correspondence from TRS. The Membership Number may include an alphanumeric code (e.g., 00T). Enter the entire number including the alphanumeric code.
  • If the member was a retired members: The TRS Retirement Number is shown in the "pension no." box on their retirement allowance check stub or your EFT quarterly statement. In correspondence from TRS, The Retirement Number may be preceded by T or U. Enter the entire number including the T or U.
  • If you do not know the deceased's TRS Membership/Retirement Number, please contact Member Services at 1 (888) 8-NYC-TRS.

Last Name of Deceased: Enter the deceased's last name.

Claim Code: Enter the 12-digit Claim Code on the letter you received from TRS.

Confirm Claimant Identity: After you enter the above information and click, "Next," you will be asked to review and confirm your name and address as it appears in our records. If the information isn't correct, you will have the opportunity to make changes after you log in.

Account Information

Security Image: Select one of the images by clicking the image. The security image and caption will be displayed to you when you log in. If you do not see the image and caption when you attempt to log in, you should not proceed. Close your browser and access the website through www.trsnyc.org.

Create Username:

  • Your username must be between 6 and 50 characters long.
  • Your username must contain at least one letter.
  • Your username can contain any of the following characters: . $ _ -
  • Your username cannot contain your TRS Number or any spaces.

Please note: If we already have a username on file for your membership, it will be displayed on screen. If it does not meet the username standards indicated above, you must create a new username. You will use your username when you log in.

Create Password:

  • Your password must be between 8 and 50 characters long.
  • Your password must include at least one number and one letter.
  • Your password cannot contain any spaces.
  • Your password can contain any of the following special characters: @ # $ % ^ & * _ ~ - = { } [ ] ? ! . :
  • Your password is case-sensitive.
  • Your password cannot be the same as your username.

Enter Email Address: Enter your email address in the field marked "Email Address" and then enter it again in the field marked "Confirm Email Address." The email address you enter will be used to provide you with updates and account confirmations for your TRS account.

Enter Phone Number: Enter a Primary Phone and select the phone type and country. If you have another number you would like TRS to keep on file, enter it in the "Secondary Phone" field. The phone number you enter will be used only for official TRS business.

Privacy Statement: Check the box to indicate that you have read the Privacy Statement and accept the terms of registration in order to register for TRS' website, then click "Finish." TRS will send you a message with a verification link. Please follow the instructions in the message. You must complete the verification process in order to log in to the secure section of the TRS website.

Click "Cancel" if you wish to cancel. You will lose your changes and will be returned to the TRS home page. Click "Previous" if you wish to go back to the first screen to edit your information.

Online Security

TRS is concerned about your online security. That's why we follow industry standards for username and password management—including security images and verification codes to help you identify yourself if you forget your username or password.

Disabling Your Browser's Password Management: We strongly recommend disabling your browser's password management feature by following the steps indicated below. This is especially important if you are using a public or shared computer. By clearing the passwords saved in your browser, you may plug a potential gap in your system's security.

Internet Explorer

  1. Choose Tools > Internet Options.
  2. Select the Content tab.
  3. Click the Settings button next to Auto-Complete.
  4. Disable the Usernames and passwords on forms option.

Firefox

  1. Choose Tools > Options.
  2. Select the Security tab.
  3. Disable the Remember passwords for sites option.

Chrome

  1. Click the "wrench" tool and choose Options.
  2. Select the Personal Stuff tab, and for "Passwords" select the Never save passwords option.

Safari

  1. Click the "gear" tool and choose Preferences.
  2. Select the AutoFill tab, and for "AutoFill web forms" disable the Usernames and passwords option.