Contact Us

TRS offices are open 8:30 a.m. to 5:00 p.m., Monday through Friday, except on official New York City holidays. (Note: TRS offices will close at 1:00 p.m. on Fridays from July 7 through September 8, 2017.)

    • Address & Telephone

      Teachers' Retirement System of the City of New York
      55 Water Street
      New York, NY 10041

      1 (888) 8-NYC-TRS (1-888-869-2877)

      TRS' Walk-In Center is easily accessible through the entrance at the southeast corner of the building, facing the Vietnam Veterans Memorial Plaza. You will need a valid government-issued photo ID that includes a signature to enter the building.

      The following IDs are accepted:

      • Driver's License
      • Passport (domestic or foreign)
      • City, State, or County Photo ID
      • US Military/Armed Forces ID
      • Department of Education (DOE) or City University of New York (CUNY) Work ID with photo

      The following IDs are not accepted:

      • Bank or Credit Cards with photo
      • Club IDs with photo
      • Gym or library cards
      • Transit ID cards
    • Public Transportation


      1 to South Ferry

      2/3 to Wall Street

      4/5 to Bowling Green

      J/Z to Broad Street

      R/W to Whitehall Street

      Bus M5, M15, M20

      Water Taxi/Ferry services are also nearby.